Terms & Conditions
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Terms & Conditions
Welcome to Getflygo. These Terms & Conditions govern your access to and use of the website and services provided by Getflygo.
By using our platform, making inquiries, or booking travel-related services through our website or customer support channels, you agree to comply with these Terms & Conditions.
If you do not agree with any part of these Terms, please discontinue use of our services.
1. Eligibility to Use Our Services
By accessing or using Getflygo, you confirm that you:
- Are at least 18 years of age
- Have the legal authority to enter into binding agreements
- Will use the platform only for lawful travel-related purposes
- Are authorized to act on behalf of other travelers included in a booking, if applicable
Users are responsible for ensuring all provided information is accurate and complete.
2. Nature of Our Services
Getflygo operates as an independent travel assistance and booking platform.
We assist travelers in searching, comparing, and reserving travel-related services, including airline tickets and related travel arrangements.
We act as an intermediary between travelers and third-party providers such as airlines, hotels, transportation companies, and other travel vendors.
We do not own, control, or operate these third-party providers. Their services remain subject to their own terms, policies, and conditions.
By completing a booking through our platform, users also agree to the applicable policies of the respective travel provider.
3. Accuracy of Booking Information
Travelers are responsible for reviewing and verifying all information provided during the booking process, including:
- Full legal names matching government-issued identification
- Travel dates and itinerary details
- Contact information
- Passport or travel documentation details
- Payment information
Incorrect or incomplete information may result in booking errors, additional charges, cancellation, or denied boarding.
Getflygo shall not be responsible for issues arising from inaccurate information submitted by users.
4. Pricing, Fares & Payments
All displayed prices and fares are subject to availability and may change without prior notice until booking confirmation is completed.
Important payment terms include:
- Full or partial payment may be required at the time of booking
- Bookings are confirmed only after successful payment authorization
- Airline pricing may fluctuate based on demand and inventory
We reserve the right to:
- Correct pricing errors or inaccuracies
- Cancel bookings resulting from technical or pricing issues
- Request identity or payment verification
- Refuse transactions suspected of fraudulent activity
Failure to provide requested verification may result in cancellation of the booking.
5. Airline Policies & Fare Rules
Each airline maintains its own policies regarding:
- Ticket changes and cancellations
- Refund eligibility
- Baggage allowances
- Seat selection
- Flight schedules and delays
Fare restrictions may vary depending on ticket type and airline conditions.
Some fares may be non-refundable, non-changeable, or subject to penalties.
Travelers are responsible for reviewing airline fare rules before confirming reservations.
6. Travel Documents & Entry Requirements
Travelers are solely responsible for obtaining and carrying all required travel documents, including:
- Valid passports
- Visas and permits
- Health documentation
- Vaccination records where applicable
Travel requirements may vary by destination and nationality.
Getflygo is not responsible for denied boarding, entry refusals, delays, or losses caused by missing or invalid travel documents.
7. Changes, Cancellations & Refunds
Changes, cancellations, and refund requests are subject to airline fare rules and applicable service fees.
Please note:
- Airline penalties may apply
- Some bookings may be fully non-refundable
- Refund timelines vary by airline and payment provider
- Service fees charged byGetflygol may be non-refundable
Refund approvals remain subject to the airline or travel provider’s policies.
Travelers should contact our support team promptly for booking assistance.
8. Third-Party Websites & Services
Our website may contain links or references to third-party platforms and external services.
These websites operate independently, and we are not responsible for:
- Their content or availability
- Privacy practices
- Transactions conducted through third-party platforms
Users access third-party services at their own discretion and risk.
9. User Responsibilities & Prohibited Activities
Users agree not to:
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt unauthorized access to systems or accounts
- Introduce malicious software or harmful code
- Reproduce or misuse website content without permission
- Interfere with website functionality or security
Violation of these Terms may result in suspension or termination of access and may lead to legal action where applicable.
10. Intellectual Property Rights
All website content, including logos, text, graphics, design elements, and materials, is owned by or licensed to Getflygo and protected under applicable intellectual property laws.
Unauthorized reproduction, distribution, or commercial use of website content is prohibited without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Getflygo and Getflygo. shall not be liable for:
- Flight cancellations or delays
- Airline operational changes
- Missed connections
- Travel disruptions
- Natural disasters or force majeure events
- Government restrictions or public health situations
- Indirect or consequential damages
Our liability, where applicable, is limited to service fees directly charged by us.
12. Indemnification
By using our services, you agree to indemnify and hold harmless Getflygo, its affiliates, employees, partners, and service providers from any claims, damages, liabilities, or expenses arising from:
- Violation of these Terms
- Misuse of our platform or services
- Breach of applicable laws or regulations
13. Website Availability
While we strive to maintain uninterrupted website access, we do not guarantee that the platform will always remain available, secure, or error-free.
Temporary interruptions may occur due to maintenance, technical issues, or events beyond our control.
14. Updates to These Terms
We reserve the right to modify or update these Terms & Conditions at any time.
Updated versions will be posted on this page and become effective immediately upon publication.
Continued use of the website indicates acceptance of revised terms.
15. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws of Canada and other relevant jurisdictions where required.
Any disputes arising from the use of our services shall be subject to the jurisdiction of the appropriate courts.
16. Contact Us
If you have questions or concerns regarding these Terms & Conditions, please contact:
Getflygo.
16192 Coastal Highway St Lewes 19958 USA
Phone: +1 (833) 866-2128